Turning Chaos into Clarity
& Productivity into Profit.
Prima Business Agency helps founders & entrepreneurs reclaim clarity, capacity, and control with operations and strategy that fuel growth without the overwhelm.
Download Prima's Operations
Business Checklist!
Strong operations are the backbone of a sustainable business. Clear systems create clarity, protect your time, and keep growth from becoming overwhelming. When your operations are in order, you can lead with confidence, deliver a better client experience, and focus on building the future you want. This checklist helps you put the right structure in place so your business runs smoothly behind the scenes.
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About Prima Business Agency
Running your business shouldn’t feel like burnout.
Prima replaces overwhelm with clarity & builds systems that give you back your time.
Who We Are
I’m Michelle Welch, Founder and COO of Prima Business Agency. I don’t just consult — I fix businesses at the core. I work with service-based founders and entrepreneurs to untangle what’s no longer working and rebuild the structure their growth demands.
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Prima is where productivity meets profit, because success should never cost you your peace. When your business is expanding but nothing feels sustainable, I restore what matters most: Clarity. Capacity. Control. That’s the Prima way.
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With over 100,000 hours in business operations, I bring proven systems, executive-level insight, and hands-on operational support to service-based founders and entrepreneurs who are ready for structure that actually works.
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Founder: Michelle Welch
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Inside Prima, We:​
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Build structure that protects your time and strengthens your leadership
Design workflows and systems that simplify, streamline, and actually get used
Implement strategy that drives sustainable growth and measurable results
Eliminate overwhelm and replace it with clarity, control, and confidence
​Our Services
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Many founders feel overwhelmed when growth outpaces their operations. The Prima Service Suite is built to change that. From audits to Fractional COO support, our services remove chaos, restore clarity, and give your business the structure it needs to thrive.
The Prima Process
Diagnose & Discover - We start by getting to the truth of your business. What’s working, what’s broken, and what’s costing you growth.
Design & Strategize- We map out your operations, systems, and strategy to build the structure your business needs to run profitably and sustainably.
Implement & Integrate- We don’t just hand you a plan—we roll up our sleeves, help implement it, and ensure your team knows how to use it effectively.
Sustain & Scale- With a solid foundation, you’re positioned to lead with clarity, focus, and confidence—ready for long-term growth that doesn’t cost your peace.
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Prima Business Agency.